Jarvis P

Lack of good customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
United Corp of NJ - Lack of good customer service
United Corp of NJ - Lack of good customer service - Image 2
United Corp of NJ - Lack of good customer service - Image 3
I hired United Corp 3 years ago to install a patio for me. They did a great job with installing the patio in a reasonable amount of time. I am now having an issue with the walkway they installed and simply called and asked them to come out and take a look at the issue. They flat out refused to even come see what the issue is and said they are only doing new installs now. I spent over $40k with them and they can't even come out and take a look to see if it is something they can fix or not. When they finished they said call them anytime with any issues and they would come and address the problem. I guess that does not appl herefix
View full review
Pros:
  • Initial installation
  • Timeliness of project
  • Quality of materials
Cons:
  • Certain areas of workmanship
  • Customer service

Preferred solution: Come and at least look at the problem instead of just refusing to help a past customer.

User's recommendation: Quality work, but once they finish they do not value customer service.

1 comment
Guest

This customer was off warranty and did not want to pay for a repair his lawn guy created.

James H Cji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WATCH OUT FOR THESE PEOPLE. DECEPTIVE AND DISHONEST

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Received an estimate in September, 2019 for brick work on the front of our home. The bid was $21,560. I've seen on this site their quotes are good for 1 year so last week, we called Marvin to schedule the work. He came out and re-bid the job, this time he wants $26,300. I asked Marvin what changed from last September to now and he gives me the following reasons: 1. material costs change. Really, we didn't pick a material. The quote was using the same brick estimate. 2. September, 2019 quote was a fall special. Really, no where in the emails I received from them is there any mention of this being a "special" quote. Marvin tells me he gives the specs of the job to "the office" and they come back with his quote. OK, time to call Donna in his office. We speak and she says she will get back to me. Shortly after, I get an email from the company owner Tony (who btw, owns the business but is in Florida mostly) telling me Marvin's quote was right and that was the best they could do. I respond with an email questioning why his September quote isn't good for 12 months as he has mentioned on this site? No reply. In the end, I'll find someone else to do the work. My money is much better spent elsewhere. Tony, when you read these complaints, you seem to have a habit of replying with a description of why the complaining customer is inaccurate. I encourage you to do that here as well. Then I can provide copies of your fall quote, your quote from 2 weeks ago along with your email correspondence. I would please me to show future customers exactly what type of business you run.
View full review

Preferred solution: Perform the work at the price you quoted.

3 comments
Guest

Sounds like United Corp is a pain in the neck. Thanks for heads up

Mitchelle Sad
reply icon Replying to comment of Guest-2396076

Glad you said something about these guys, they were supposed to come today for an estimate. They didn’t show.

I’m not following up. Thanks for the heads up

Guest

This customer keep insisting his quote was around 21k,he could not supply his old estimate,

View more comments (2)
tony Rok
map-marker Bayville, New Jersey

Another great review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
United Corp of NJ - Another great review
Review by Donna N. in Howell, NJ Project: Install Brick or Stone Patios, Walks, and Steps This company gives contractors a good name :) Marvin the foreman and his crew of craftsman were thorough, courteous and so hard working. Working long hours in cold temperatures to get our projects (front steps and large area of pool and patio overlay) completed in 8 working days! Anytime Marvin was not on the job and I had a question he always answered the phone (I feel this is rare for anyone these days) I would highly recommend United Corp to anyone! 5.0 | 02-06-2019
View full review
Reason of review:
Good customer service
2 comments
Guest

Review by Joe A. in Barnegat, NJ Project: Install Brick or Stone Patios, Walks, and Steps We saw Unitedcorps work in our development and loved it.

When I first reached out to Tony at Unitedcorp to schedule an appointment, Marvin showed up at the scheduled time. During the planning and discussion he knew exactly what we were looking for and answered all question and concerns. The brick work was installed when we set the date and even accommodated me by finishing up on a Saturday when I could be there. His workers are extremely professional and courteous.

I would recommend Unitedcorp for anyone who is looking for the perfect paver / hardscape work.

This is no fly by night contractor. Great Job

tony Rok

thanks for the great review glad you are happy enjoy your patio Tony/Unitedcorp

View more comments (1)
Natu P Bew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Berkeley Township, New Jersey

Worst management

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I would not recommend this company to anyone. We signed up with this company based on the reviews online to do landscaping which included Fence Install, Sprinkler System and re do the lawn in the front and back. The total project cost us to be exact $38,500. Marvin always answered his phone while the working was in progress. We waited few weeks for the grass to grow and noticed that its all wild grass, it was suppose to be Kentucky Blue Grass. We called Marvin many times but never returned a single call. Finally, I left a very frustrated message. Marvin and his boss showed up at our house. They kept saying that we need *** treatment done. There were other places where we got the plants installed, *** was growing there. I was expecting little better job after nearly spending $40,000. I was shocked to see the reaction of Marvins boss, who started cursing at me and told me to go *** myself and that they will not do anything for the lawn. WHAT KIND OF CUSTOMER SERVICE IS THAT? Finally, I contacted lawn doctor and it will cost me another $2300 to fix the lawn.
View full review
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

2 comments
Guest

We wanted to respond to the customers issues as soon as possible. There is more to this story that the customer is not relaying, as this is usually the case with negative reviews.

We seeded the customers entire front yard. The seed used was from a Nursery and is a higher end seed. It is and was the customers responsibility to care for the seed to ensure the lawn grows. We advised the customer to ensure he properly cares for the seed.

We suggested sod but He did not want to pay for sod. When weeds grew in a 10 x10 area, he called us a month and a half later and wanted us to pick them out. We again suggested a lawn care company since we do not have licensing to spray chemicals and this is not a service we provide. The customer did not properly care for the seed and ignored our suggestion to obtain a lawn service.

This is a very small portion of the overall project provided as it would not make sense that he paid $40,000 for seed. This customer was also very negative and aggressive towards our employees.

We are truly sorry he did not take the time to properly care for the seed we put down in his yard. We are not aware of a seed on the market that grows weeds.Unitedcorp

Guest

Unitedcorp did do the project,we installed 2 pillars plus a walkway, and we did seed his yard,when this customer called us up we came right out,I explained to him with a new lawn you need to hire a lawn maintance company to spray for weeds,we are not a maintance company,unitedcorp has been in business since 1988,we install patios and all types of masonry work,

View more comments (1)
Anonymous

My experience was awful!

After waiting 4 months to have our project done, we were told the work would be double the price and they weren't going to do the work. If you plan to hire this company, get it in writing. We didn't. We trusted them.......big mistake!
View full review
Reason of review:
Problems with payment
1 comment
Guest

all our estimates are good for 1 year, and if we do not get any increases from our supplier,we will extend that 1 year further, if you have any more questions you can contact me at 732-904-**** Unitedcorp has been in business since 1988 serving all of New Jersey, we build patios,landscaping,

Anonymous
map-marker Runnemede, New Jersey

Never showed up or returned calls

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The good reviews must have been written by Tony himself. He was completely unprofessional and untrustworthy. We were ready to contract with him but he wanted us to travel l hour to the yard to see p avers when they were for show at a local nursery. All phone calls were answered with "away from my desk, will call back" Never happened. He even measured the area incorrectly We finally contracted with another company who did the most magnificent job on our walkway. Neighbors are all asking for their name. I would recommend people stay away from United Corp, LLC, Monroe, NJ
View full review
Reason of review:
Poor customer service
1 comment
Guest

We recommend all our customers to go to the display,it's worth the trip,this way you can see the actual color of the stone,the catalogs are always a little off,

This way when the material arrives at your home you know what you are geting,alot of times I spend anywhere from 1 to 2 hours with my customers.

Tony/United corp of New Jersey

Anonymous
map-marker Cape Coral, Florida

United Corp of NJ - Review in Landscaping and Gardening category from Cape Coral, Florida

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
United Corp of NJ - Review in Landscaping and Gardening category  from Cape Coral, Florida
I had a patio installed by unitedcorp of nj first i checked this company out,i talked to there supplyer pantano nursury in manalapan nj they highly reccomended tonys company to do the project,my project consist of a 1500 square ft patio with a firepit and a outdoor kichen plus a walkway to the driveway,they also installed lights in the patio,and did landscape around my home plus irrigation,they did a great job tony did not take much money down i love a company that works like that,and i will reffer them to all my freinds,they stated work 8am every day his guys worked very hard and they worked every day till the project was completed.
View full review
Anonymous
map-marker Naples, Florida

United Corp of NJ - Review in Landscaping and Gardening category

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
United Corp of NJ - Review in Landscaping and Gardening category
Unitedcorp installed a perfect patio for my family and i,wow i love my patio.
View full review
Anonymous
map-marker Brooklyn, New York

Very Unprofessional and a ***-Artis

I hired United Corp of NJ LLC and oh what a mistake. I consider myself a savvy shopper and diligent in doing my research but I was completely misled. I used the Home Advisor since they gave this so-called corporation a high rating boyyyy were they wrong. After spending more than $70,000 for the work – Mr. Tony went from Mr. Nice before he had the money to Mr. Missing in Action after he had cashed the check. He doesn’t answer calls, has his so-called secretary Donna who is in fact his wifey make up alibies. He took my money – messed up the work – wanted to even get more money from me by advising he could do my roof. Are you a licensed roofer? Or a ***-artist. His license should be revoked and his illegal workers should stop working for this tyrant. I will not rest until I get back what he owes me…… I will take him legally and Tony hey Tony you are welcome to read all the bad reviews - everything from Yelp – Better Business Bureau – Home Advisor – Ocean County newspaper – I might even call Channel l2 NEWS! Watch out I’m coming after you!
View full review
Loss:
$70000
Cons:
  • Did not deliver
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

4 comments
Guest

This guy is a jerkoffs unitedcorp is the best company in jersey tony is a great guy this guy does not like Mexicans

Guest

Yelp took this comment off becouse it is clearly racess he says a comment about illegals.

Guest

This review should be removed and here are the reasons,this guy threaten me owner of unitedcorp which a police reporthas been filed for this and copys can be suppled,and he says unitedcorp has illegals working for them which is races and offending to illegals in the country 9 million .

Guest

This guy is racest person

View more comments (3)
Anonymous

Work not done

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Had contract with United Corp. of NJ LLC since June to install a front porch (cement, pavers, front walk - the works) and they never even got the permit. When we (my husband and I) actually got the permit going - Tony (the owner) sent a letter that due to "circumstances beyond our control we are unable to fulfill your contract for this season." Waited all summer for him to begin (said it would be able to start the end of July/beginning of August) we still do not have a front porch. I would not suggest this company to anyone. Very unprofessional to tell us 2 weeks ago that they would be able to do the work by the end of October and then instead of being a good company and calling and discussing, he sends a form letter.
View full review
3 comments
Guest

After reviewing this post we have found out that this was another paver company's review,there is a company in Hicksville ny with the same name.

Guest

This customor did not want to pay for unitedcorp to do drawings for the township they claimed they did not have money for that.

Guest

In respond to this comment this person after my staff did there research found out this was another paver company that put this comment up.

View more comments (2)
Anonymous
map-marker Monroe Township, New Jersey

Professional Service, Quality Workmanship

United Corp of NJ - Professional Service, Quality Workmanship
I called United Corp to have a patio and driveway installed. The owner came out to the estimate and fully explained the process and all my options. I already got bids from 3 other contractors and United Corp beat them all, so I gave them the job. The job was completed in a week, I was really happy with everything. The crew was really helpful and listened to all my suggestions. The took what I had imagined and made it much times better! I work so much and now I have a place to escape, right in my back yard.
View full review
3 comments
Guest

After reviewing this post,there is a patio company in Hicksville ny, this is his patio not ours unitedcorp of New jerseys

Guest

You know this is a bs post. It is from a stone yard sample.

Who would really have all those different kinds of some in one patio. Just sayin!

Guest

This must be a paid commercial/advertisement for United Corp as the company is very fraudelent. The owners name is Tony and is is very unprofessional.

CUSTOMER BEWARE. They install Techo Bloc products but are not OFFICIAL TechoBloc resellers. Therefore, if anything happens, you do not have warranty with TechoBloc. Additionally, they do not warranty your products after they receive your money.

They may tell you that they do but it is all a lie. To get a warranty, have the owner sign a contract on their company letter head and you put a stipulation that lack of warranty within the period will result in legal penalties against them at their expense.

This company is a total sham. Also hires undocumented/illegal workers and pays them peanuts when he could hire legal US residents or citizens to perform equal or better work.

View more comments (2)
Anonymous
map-marker Hicksville, New York

United corp of nj unprofessional service unfinished job

very unprofessional owner. Did not finish our project. left it looking very unfinished. I have pictures to show unfinished job. Payment was made in full. I have proof of that. The owner did not keep his word. I am very unhappy after job that cost me more than 30,000 dollars. It was a big project and I regret giving it to united corp of new jersey. Our driveway was paved but according to the agreement cleanup involving grading of the left over soil ans well as removal of big pavers and leveling the ground is not finished. It looks very ugly. there licence should be reevaluated. I have filed a complaint at better business bureau of NJ. owners name is tony.
View full review
37 comments
Guest

I had a patio installed by unitedcorp of nj first i checked this company out,i talked to there supplyer pantano nursury in manalapan nj they highly reccomended tonys company to do the project,my project consist of a 1500 square ft patio with a firepit and a outdoor kichen plus a walkway to the driveway,they also installed lights in the patio,and did landscape around my home plus irrigation,they did a great job tony did not take much money down i love a company that works like that,and i will reffer them to all my freinds,they stated work 8am every day his guys worked very hard and they worked every day till the project was completed.

Guest

Unitedcorp is a great company i hired them to do my patio,and it came out great his crew was great and the patio came out perfect,i reffered them to my freind and they installed a patio,and did a walkway ,

Guest

This must be a paid commercial/advertisement for United Corp as the company is very fraudelent. The owners name is Tony Scandiffio of Brick NJ and is is very unprofessional.

CUSTOMER BEWARE. They install Techo Bloc products but are not OFFICIAL TechoBloc resellers. Therefore, if anything happens, you do not have warranty with TechoBloc. Additionally, they do not warranty your products after they receive your money.

They may tell you that they do but it is all a lie. To get a warranty, have the owner sign a contract on their company letter head and you put a stipulation that lack of warranty within the period will result in legal penalties against them at their expense.

This company is a total sham. Also hires undocumented/illegal workers and pays them peanuts when he could hire legal US residents or citizens to perform equal or better work.

Guest
reply icon Replying to comment of Guest-894903

This guy is racist talking about. Illegal workers this should be removed this comment im affended by this

Guest
reply icon Replying to comment of Guest-894903

This guy is racist talking about illegals and this should be removed,WHY DOES HE HATE ILLEGALS SO MUCH.

Guest

I had united corp do a big job outside my home. Spent close to 70,000.00 dollars on this project.

Tony came across being very nice. Workers are great with out them he's nothing. Even had him install a sprinkler system nothing but problems since day one. Doesn't return your phone calls instead after a while he sends you a text to contact his office.What office he works out of his home his wife donna answers the phone.

You spend a lot of money and that's the end result very unprofessional. See you in court

Guest
reply icon Replying to comment of Guest-892697

We found out that this comment was placed by another patio builder,

Guest

Never hire this company for any work, They use substandard material & workmanship, Not available on phone once they get their payment.No quality. Pl do not regret for your lost mony . You will end up doing the work again with another contractor.

Guest
reply icon Replying to comment of Guest-848013

We found out this was posted by another patio builder.

Guest

I had a patio installed by tony from united corp of nj

His company did a great job he was very honest with me

Gave me a fare price and two of my freinds used his compant

View more comments (36)

Landscaping and Gardening Expert Talks

Lawn Care During Drought: How to Grow Lawns with Less Water?

Jun 8, 2022

Drought and water restrictions put lawns at risk in dry areas. Watch lawn expert tips on how to grow lawns with less water and preserve the healthy yard despite a drought.

John Perry
John Perry

John Perry is President, CEO, and Founder of Greene County Fertilizer Company, Inc. and the author of the Lawncology educational series.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article